Handling Data Deletion Requests: A Guide for OneClix VPN Users

In today's digital landscape, data privacy is paramount. At OneClix Interactive, we are deeply committed to safeguarding your personal information and providing you with the control you deserve. In this blog post, we'll explain how we handle data deletion requests and outline the steps you can take to initiate the process.

Initiating Data Deletion

To request the deletion of your data, we've created a streamlined and user-friendly process. Here's how you can get started:

1. Submit a Data Deletion Request: To initiate the data deletion process, you have two convenient options:

• Option 1: Via Email
  Send an email to [privacy@oneclixvpn.oneclixinteractive.com] with your data deletion request. This email address is dedicated to handling such requests. We understand that your privacy is essential, and this method offers a direct way to communicate your request securely.

• Option 2: Submit a Ticket
  If you prefer, you can submit a ticket directly through our support system. When doing so, please select the "Privacy" ticket type to ensure that your request is routed to the appropriate team for swift processing.

2. Verification for Enhanced Security: To protect your data and privacy, we may need to verify your identity before proceeding with the data deletion. This verification step is a crucial safeguard to prevent unauthorized requests.

3. Data Deletion Process: Once your request is received and your identity is verified, we will initiate the data deletion process promptly. We are committed to ensuring that your data is removed from our servers in a secure and timely manner. This includes the deletion of sensitive information such as usernames, passwords, phone numbers, emails, and device IDs.

Your Privacy Matters

While we do not currently offer an in-app data deletion option, we've made it easy for you to exercise your right to control your personal information. Our email-based data deletion request and ticket submission process are designed with your convenience and privacy in mind.

To gain a more comprehensive understanding of how we handle data and protect your privacy, please refer to our detailed privacy policy within the app. This policy reflects our commitment to data privacy and our adherence to industry standards.

Should you have any questions or require assistance with data deletion or any other privacy-related concerns, please do not hesitate to reach out to us via email at [privacy@oneclixvpn.oneclixinteractive.com], or submit a ticket through our customer portal.

At OneClix Interactive, your trust is our priority. We appreciate your choice to use our services, and we remain dedicated to safeguarding your data and privacy.